MIRACH

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Privacy Policy

Last updated

This Privacy Policy explains how Mirach Technologies ("we", "us") collects, uses and protects personal data when you visit mirachtechnologies.com or contact us. We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and related rules.

1. Data we collect

  • Information you give us: name, email, phone, company, project details and budget when you submit a form, subscribe to updates or email us.
  • Usage data: pages visited, referring site, device and browser type, approximate location and IP address, collected through server logs and analytics tools.
  • Cookies: small files that keep the site working and, if enabled, measure traffic and ad performance.

2. How we use it

  • To reply to enquiries and provide proposals and services.
  • To send updates you subscribed to (you can unsubscribe anytime).
  • To understand and improve the Website and our marketing.
  • To keep the Website secure and prevent spam or abuse.
  • To meet legal, tax and accounting obligations.

We process your data with your consent (for example when you submit a form) or for legitimate uses permitted by law. You may withdraw consent at any time by emailing us.

4. Sharing

We do not sell personal data. We share it only with service providers that help us operate (hosting, email, analytics, CRM), under confidentiality obligations, or when required by law.

5. Retention

We keep enquiry data for as long as needed to respond and maintain our business relationship, and as required by law, then delete or anonymise it.

6. Security

We use encryption in transit, access controls and regular updates to protect data. No method of transmission is fully secure, but we work to protect your information.

7. Your rights

You can ask to access, correct or erase your personal data, withdraw consent, or nominate another person to exercise your rights. Email us and we will respond within the time required by law.

8. Cookies and analytics

We may use Google Analytics, Google Tag Manager, Microsoft Clarity or Meta Pixel to measure traffic and campaigns. You can block cookies in your browser settings; parts of the site may then work differently.

9. Children

The Website is not directed at children under 18 and we do not knowingly collect their data.

10. Changes

We may update this policy. The "last updated" date shows the latest version.

11. Grievance officer and contact

For privacy questions or complaints, contact our grievance officer at hello@mirachtechnologies.com.